Privacy Policy for XR Digital

Last updated: 12 July, 2024

We believe that transparency is the key to any healthy relationship. We appreciate that you are trusting us with information that is important to you, and we want to be transparent about how we use it. Here we describe the privacy practices for our applications, websites, APIs, and services. You will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe.

For terms of use please read here.

Information You Provide Us

Account Information

When you create an account or use our services, we may collect personal information such as:

  • Names
  • Email addresses
  • Contact information
  • Payment information

Device Information

Your device collects data to estimate a variety of metrics like the number of steps you take, your distance traveled, calories burned, weight, heart rate, sleep stages, active minutes, and location. The data collected varies depending on which device you use. When your device syncs with our applications or software, data recorded on your device is transferred from your device to our servers.

Geolocation Information

The services include features that use precise geolocation data, including GPS signals, device sensors, Wi-Fi access points, and cell tower IDs. We collect this type of data if you grant us access to your location. You can always remove our access using your mobile device settings. We may also derive your approximate location from your IP address.

Photos & Videos

XR Digital allows users to capture photos and record videos to use as profile photos, share on chat, and add posts in groups.

Usage Information

When you access or use our services, we receive certain usage or network activity information. This includes information about your interaction with the services, for example, when you view or search content, install applications or software, create or log into your account.

Information We Receive from Third Parties

If you choose to connect your account on our services to your account on another service, we may receive information from the other service. For example, if you connect to Facebook or Google, Google Fit, Apple Watch, or Fitbit, we may receive information like your name, profile picture, and email address. You may also choose to grant us access to your exercise or activity data from another service. You can stop sharing the information from the other service with us by removing our access to that other service.

Fitness & Health Sensitive Data

To the extent that information we collect is fitness & health data of personal data, we ask for your explicit consent to process the data. We obtain this consent separately when you take actions leading to our obtaining the data, for example, when you pair your device to your account or grant us access to your exercise or activity data from another service.

How We Use Information

We use the information we collect for the following purposes:

Provide and Maintain the Services

Using the information we collect, we are able to deliver the services to you and honor our Terms of Service contract with you. For example, we use your steps to join you in the challenges and your location to show you nearby workout partners.

Improve, Personalize, and Develop the Services

We use the information we collect to improve and personalize the services and to develop new ones. For example, we use the information to troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys; and develop new features and services.

Communicate with You

We use your information when needed to send you service notifications and respond to you when you contact us. We also use your information to promote new features or products that we think you would be interested in. You can control these notifications by using your notification preferences in account settings.

Cookie Use

Like many services, we use cookies, pixels, local storage, and software development kits (“SDKs”) to remember things about you so that we can provide you with a better experience.

How Information Is Shared

We never sell the personal information of our users. We do not share your personal information except in the limited circumstances described below.

When You Agree or Direct Us to Share

You may direct us to disclose your information to others, such as when you use our community features like the programs, WOD, challenges, leaderboard, and other social sharing.

Your Rights to Access and Control Your Personal Data

By logging into your account and using your account settings, you can change and delete your personal information. For instance, you can edit or delete the profile data you provide and delete your account if you wish. Please see the detailed instructions to delete your account and data.

User Consent

By using our apps, you explicitly consent to the collection and processing of sensitive data as outlined in this privacy policy.

Data Retention

We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our services. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact Customer Support.

Information Security

We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our services. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact Customer Support.

Updates to the Privacy Policy

This privacy policy may be updated periodically. Please check the last updated date for the most recent version.

Contact Information

If you have any questions or concerns regarding this privacy policy, please contact us at:  [email protected]